I wanted to comment on the responsiveness of Dynatec to our request for service and assistance. Of all the vendors I have had experience with, and there are many, your organization has a very refreshing approach and your people are extremely responsive to our needs. In fact, you provide some of the best follow up I have ever experienced. I made it a point to communicate this to OBG’s leadership in the engineering design group stating that when considering vendors Dynatec should be given priority and that we should communicate this level of service after the sale to our end clients as a differentiator.
Feedback on Dynatec's Rob Miller in particular is some of the best I have ever had from my field staff. He is very good and is working well with our programmers to resolve all the minor issues we had. He is a great asset for your organization.
Just felt the need to let you know that you and your team are impressive. I would rate it “Best in Class” for service.
Thanks for everything you do, it has not gone unnoticed.
Sr. Vice President/General Manager